F.A.QF.A.Q
My order is completed but I still haven't received my license key.
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I got an error message when trying to convert from a wma format to other formats.
The wma file you are trying to convert is protected with a digital license. The key to open this license resides on the PC which originally recorded this file from CD.
All ripped songs were corrupted and would not play.
-Clean your media
-Lower ripping speed.
-Use Jitter Correction
The program worked fine before but not now.
Try to reinstall it. If it doesn't solve the problem, please email to
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Burn-proof
Enables Burn-Proof mode for buffer under-run free recording. If the drive supports this capability, it will be almost impossible to write a bad disc.
Does your File Converter support mpga audio format and how do I convert it to mp3?
No. but you can do this trick, rename *.mpga to *.mp3, convert it to *.wav then convert *.wav back to *.mp3.
Ogg format
For more info about this new format, please visit http://www.ogg-vorbis.com
If you have any questions or comments please contact us. We will respond to all emails within 24 hours.